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Your Rights As A Memorial Consumer

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You have rights as a consumer in Canada (in regard to funeral services for you and your loved ones). This is why it is so important that you and your family are fully aware of what services and other productsyou are entitled to, as well as helping you to be aware of shams within the funeral home business. There are laws that are passed in order to keep you and your family safe from these shams and protect you from other misconduct. These laws, as we said,are installed to help protect consumers that are seeking funeral services for your loved ones, and they have the ability to protect you in various ways, including:
• Not allowing funeral homes to refuse the use of a funeral item or any other item to be used in the funeral service that has not been purchased from said funeral home,
• Not allowing funeral homes to charge unnecessary fees for accepting funeral items that were not purchased at their specific funeral home,
• Not allowing funeral homes to increase any pricing for funeral services, as they are clearly written out for consumers to view before purchasing funeral services and merchandise,
• Not allowing funeral homes to treat you or your family any differently than if you had purchased any type of funeral merchandise from their business.

When looking for funeral services for a loved one, it is important to keep a watchful eye for sham discounts. What are sham discounts, you ask? A sham discount will consist of funeral homes requiring you to purchase their caskets or other  merchandise like memorial in order to receive a discount on the overall funeral services. This, of course, is a sham, and you will end up paying the same amount as before or even more for the funeral services altogether. This is why it is so crucial to be aware of your rights in regard to funeral services and the purchasing of said services and merchandise within the country. It may take some time, but there are many funeral homes who practice correct services, and will help you to save money in all corners, such as buying merchandise from places like Momonu Memorials.

When looking and preparing to purchase any type of funeral services or merchandise, be wary of your rights that you have as a consumer as well as the services offered by some funeral homes. There are many funeral homes that attempt to get away with these “sham discounts” in order to add more money and fees to your purchase. Keep in mind that regardless of these “packages” they may offer, you and your family are completely entitled to your own choices and wishes in the matter, and the funeral home truly has no say in the final decision. It may take some digging, but you can and will find a funeral home that is willing to accommodate to your wishes and needs, regardless of what the costs are. Take the time to shop around at various funeral homes at the beginning, and always ask all of the questions you have; There is no such thing as a bad question! Keep your rights as the consumer in the back of your mind at all times, and take control of the decision making process when it come to the funeral services that your loved ones deserve.

For anyadditional information or questions, please contact the Board of Funeral Services (Sask):
Phone: (306) 584-1575
Email: administration@funeralinfo.ca
or visit www.fcscs.ca
If in another province, please see the contact list (click here)